Shipping policy

Processing & Handling
Each order is carefully inspected and packaged with the highest care. Please allow 1–3 business days for order processing. 

Shipping Options

• Standard Shipping (3–7 business days): Complimentary on orders over $150.

• Expedited Shipping (2–3 business days): $25 flat rate.

• Overnight Shipping (1 business day): Calculated at checkout.

Order Tracking
Once shipped, you will receive a tracking number to your email, follow your order’s journey.

 Responsibility

We are not liable for packages lost due to incorrect addresses or delays caused by couriers.

Damaged Shipments
Should your package arrive damaged, please contact us within 48 hours with photos so we may assist with a claim or replacement.

Processing Time
We pack each piece with love! Orders usually ship within 1–3 business days. 

Shipping Rates

• Standard Shipping (3–7 business days): $5 flat rate (FREE on orders $75+).

• Priority Shipping (2–3 business days): $12.

• Express Shipping (1 business day): Calculated at checkout.

International Shipping
Yes, we ship worldwide! Rates are calculated at checkout. Please note that buyers are responsible for customs fees or delays.

Tracking Your Order
As soon as your jewelry ships, you’ll get an email with a tracking number.

Lost or Damaged Packages
We’re not responsible for carrier delays or lost packages, but if anything happens, reach out and we’ll help however we can. If your order arrives damaged, contact us within 48 hours with photos.

Local Pickup
If you’re nearby, you can select free local pickup at checkout!

Questions?
Email us anytime at dimzglam@gmail.com — we’re happy to help.